Bergpos – Transforming your payments globally. – Empowering businesses with seamless, adaptable, and innovative payment solutions.

Transforming your payments globally.

Empowering businesses with seamless, adaptable, and innovative payment solutions.

Mission Statement

At BergPOS, we deliver seamless checkout experiences through our Berg Smart POS applications and Berg Pay solutions. By integrating modern payment methods and intuitive interfaces, we ensure efficiency, reliability, and exceptional customer experiences at every point of sale. Our value comes from this focus, where we optimise the checkout journey for businesses across retail, hospitality, and specialised field services. With strategic partnerships and energy-efficient Android-based devices, we deliver solutions built for today’s demands while reducing operational costs. Our commitment to innovation and global reach allows us to adapt consistently, ensuring our solutions drive value, reduce friction, and modernise operations for businesses worldwide.

Berg Smart POS applications and Berg Pay

Why BergPOS?

Born in Europe and expanding globally, Berg Smart POS delivers innovative checkout solutions that enhance customer experiences across all channels—whether at the counter, on mobile devices, or through self-service kiosks. Our technology is designed to integrate effortlessly into any business environment, providing fast, seamless checkouts that meet customers’ evolving needs worldwide.

Explore Our Technology

Software Flexibility

Berg Smart POS integrates seamlessly with various hardware and peripherals, offering flexible desk, handheld, and self-checkout systems solutions. This adaptability ensures businesses worldwide can implement a consistent, efficient checkout experience tailored to their unique needs.

Global Market Adaptation

Built to navigate the complexities of diverse regulatory landscapes, Berg Smart POS ensures compliance while delivering smooth, secure transactions across borders. Whether you operate in Europe, North America, Asia, or beyond, our solution adapts to meet local requirements while maintaining global efficiency.

Empowering Businesses Worldwide

Berg POS empowers businesses worldwide to streamline operations and enhance customer satisfaction. From retail to hospitality and beyond, our platform enables fast, intuitive transactions that improve service and keep businesses competitive worldwide.

Cost Efficiency

Focusing on reducing costs while maximizing performance, Berg Smart POS offers a cost-effective solution that helps businesses worldwide optimize their checkout processes. Our innovative design ensures the best return on your investment, no matter where your business operates.

Our Technology

At BergPOS, innovation is our core focus. Our solutions, engineered by world-class teams, bring together advanced checkout and payment technologies to empower businesses globally. From design to deployment, we offer flexible, future-proof systems that adapt seamlessly to your operations, delivering an unparalleled checkout experience.

The Berg Smart POS is a powerful platform that supports multi-channel operations—whether at the counter, on mobile handheld devices, or through self-service kiosks. Complementing this is Berg Pay, our cutting-edge payment facilitation solution. Berg Pay enables effortless integration with major global and local payment providers, allowing businesses to accept a wide range of payment methods, including credit cards, mobile wallets, and regional providers. Whether you operate locally or across borders, Berg Pay ensures secure, fast, and reliable transactions, helping businesses thrive in diverse markets.

A key innovation of BergPOS is our cloud-to-cloud integration capability. This architecture supports easy, scalable deployments, making it frictionless to connect with your existing systems, such as ERP, CRM, and loyalty programs. Our cloud-to-cloud technology ensures seamless data flow between BergPOS and your operational systems, enabling businesses to expand without the hassle of complex infrastructure setups. This cloud-based flexibility allows global businesses to deploy BergPOS solutions efficiently, minimizing costs and accelerating time to market.

Our systems are built with scalability in mind. Whether you’re a single-location store or a multinational chain, Berg Smart POS and Berg Pay scale effortlessly to meet your growing needs. With a focus on seamless integration, our solutions work harmoniously with a wide range of peripherals—from barcode scanners to receipt printers—ensuring a smooth, efficient checkout process that elevates customer satisfaction.

As a business born in Europe and now expanding globally, BergPOS understands the challenges of navigating different markets. Berg Pay is designed to support global operations, offering flexible connections with both major international payment processors and local acquirers. This ensures compliance with local regulations while delivering secure, uninterrupted transactions wherever you operate.

Behind BergPOS is a team of elite engineers who push the boundaries of what’s possible, crafting innovative, cost-effective solutions that meet the demands of today’s fast-paced global markets. We don’t just build systems; we create solutions that drive business success, allowing you to enhance efficiency, reduce operational costs, and offer an outstanding customer experience at every touchpoint.

With BergPOS and Berg Pay, we provide the tools to scale your business globally—delivering secure, seamless, and future-ready checkout and payment solutions.

Our Products & Services

At BergPOS, we provide a comprehensive range of products and services designed to enhance the checkout experience and streamline business operations. Whether you’re looking for innovative POS solutions or expert consulting, BergPOS offers everything you need to keep your business running smoothly.

Our Products

Berg Smart POS – Handheld

Perfect for mobile transactions and field services, this portable POS system ensures flexibility and efficiency. Supporting Zebra TC2X, TC5X, TC7X, Elo M50/M51, and Zebra KC50 devices, it’s ideal for on-the-go businesses with integrated scanners and printers.

Berg Smart POS – Desk Version

A robust solution for traditional retail and service industries, designed for desk use. Compatible with Elo I-Series 4, EloPOS Z10, Z20, and Z30, this system supports barcode scanners, printers, and weighing devices for efficient operations at customer service counters.

Berg Smart POS – Self-Checkout

Enhances the customer experience with fast, autonomous transactions. This self-service system, compatible with Elo Pay 22-inch, Elo I-Series, and Zebra KC50, integrates barcode scanners, printers, and contactless NFC payment options, perfect for high-traffic environments.

Berg Pay

Our payment facilitation solution connects seamlessly with major global and local payment providers. Whether accepting credit cards, mobile wallets, or alternative payments, Berg Pay supports secure, fast transactions across all Berg Smart POS devices.

Our Services

IT Consulting

We provide IT consulting to optimize your POS systems and technology infrastructure. Our team ensures your systems are secure, scalable, and integrated, delivering solutions that meet the unique needs of your business.

Business Consulting – Payments

We offer specialized payment consulting to streamline transaction processes and ensure regulatory compliance. Our experts guide you through integrating new payment methods, optimizing existing systems, and navigating complex regional requirements.

Custom Software and Integration Development

We develop custom software and provide seamless integration between BergPOS systems and your business’s existing infrastructure, such as ERP, CRM, or loyalty systems. This ensures smooth communication and efficient operations.

Payment Service Rate Brokerage

BergPOS supports multinational businesses in negotiating the best rates for their payment processing services, whether using hardPOS terminals, softPOS payments, or alternative methods like A2A or BNPL. Our brokerage ensures you receive competitive pricing, helping to maximize cost efficiency in both online and in-store channels.

With BergPOS, you gain access to innovative, flexible, and scalable solutions that drive your business forward—globally.

Customer Journeys Introduction to BergPOS' Customer Journey Analysis

At Berg, we prioritise understanding and analysing customer service experiences before diving into service design. This approach is fundamental to our philosophy because it allows us to address real-life pain points with precision and empathy. By dissecting the intricacies of customer interactions and transactions, we can design solutions that meet and exceed expectations, delivering seamless, efficient, and enjoyable payment experiences across various retail environments. Here’s why this analysis is crucial:

Identifying Pain Points

Understanding the customer journey helps us identify areas where customers feel frustrated, confused, or dissatisfied, allowing us to address these issues directly.

Enhancing Customer Experience
By analysing these journeys, we can design our services to improve the overall customer experience, making transactions smoother, faster, and more enjoyable.
Innovating with Purpose
This approach ensures that our innovations are driven by real customer needs and scenarios, making our solutions practical and cutting-edge.
Building Customer Loyalty
Satisfying and exceeding customer expectations cultivates loyalty, encouraging repeat business and positive word-of-mouth.

Enhancing Customer Experience
By analysing these journeys, we can design our services to improve the overall customer experience, making transactions smoother, faster, and more enjoyable.
Innovating with Purpose
This approach ensures that our innovations are driven by real customer needs and scenarios, making our solutions practical and cutting-edge.
Building Customer Loyalty
Satisfying and exceeding customer expectations cultivates loyalty, encouraging repeat business and positive word-of-mouth.

Berg is here to revolutionise the payment experience through this customer-centric approach, transforming everyday transactions into seamless interactions that delight and empower businesses and their customers.

Customer Journey Berg Smart POS Mobile with Berg Pay

Introduction to Application Flow for Handheld Devices

BergPOS offers a revolutionary application flow designed for handheld devices, enabling sales advisors to facilitate transactions anywhere on the shop floor. This approach not only brings the checkout to the customer, enhancing convenience and personal interaction but also significantly reduces wait times and improves operational efficiency. Here’s how the application flow enhances customer journeys:

Seamless Integration

Our software seamlessly integrates with existing POS systems, ensuring a smooth transition for businesses.

User-Friendly Interface

Sales advisors can easily navigate through the transaction process, providing a better customer service experience.

Secure Transactions

Every payment is processed securely, giving customers peace of mind during their purchase.

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Summary and Overall Benefits

Increased Efficiency

Reduces customer wait times and increases the speed of transactions.

Customer Experience

Provides a personal touch, with sales advisors available to assist and complete transactions anywhere in the store.

Operational Flexibility

Reduces customer wait times and increases the speed of transactions.

Improved Sales Opportunities

Sales advisors can cross-sell or upsell during the transaction, enhancing customer purchases.

To complement the innovative payment solutions offered by BergPOS, outlining customer journeys for self-checkout kiosks based on an integrated softPOS payment system showcases our services’ versatility and forward-thinking approach. These journeys illustrate how our technology can enhance the customer experience in various retail settings, offering a seamless and efficient checkout. These systems can adapt to traditional payment terminals and fiscal printers if needed, ensuring flexibility and compliance with local fiscal regulations.

Customer Journey Berg Smart POS Self check-out with Berg Pay

BergPOS self-checkout kiosks are designed to offer customers a fast, intuitive, and self-directed checkout experience using integrated softPOS payment systems. This solution is perfect for retailers offering an alternative to traditional checkout lines, catering to the modern consumer’s desire for speed and convenience. Here’s the essence of our kiosk application flow:

Intuitive Design

Our kiosks feature user-friendly interfaces, making navigating easy for customers of all ages and tech-savviness.

Comprehensive Service

From product scanning to payment processing, the kiosk handles every checkout step.

Flexible Payment Options

Supports various payment methods, including card, mobile, and contactless, through integrated softPOS technology and payment terminals

Customer Journeys for Self-Checkout Kiosks with Integrated SoftPOS and traditional terminals

Building Material Shop - "DIY Checkout Journey" Customers select their building materials and head to a self-checkout kiosk. The intuitive interface guides them through scanning items, where the integrated softPOS system processes their payment securely and efficiently. A QR code scanner allows for easy item addition without physical handling for larger, bulkier items. This journey streamlines the checkout process, reducing wait times and enhancing customer autonomy.

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Summary and Overall Benefits

Self-Service Efficiency

Empowers customers to complete their transactions independently, reducing wait times.

24/7 Availability

Unlike traditional checkouts, kiosks can operate outside of standard store hours, offering flexibility to customers.

Space Optimization

Allows retailers to utilise floor space more efficiently, dedicating more area to product displays instead of checkout counters.

Customer Satisfaction

Enhances the shopping experience by offering control over the checkout process, leading to customer satisfaction and loyalty.

Each of these customer journeys highlights BergPOS’ solutions’ flexibility and user-centric design, catering to diverse retail environments and enhancing the overall shopping experience. By integrating softPOS systems or payment terminals within self-checkout kiosks, BergPOS demonstrates a commitment to innovation, efficiency, customer satisfaction, and adaptability to cutting-edge and traditional payment methods.

Featured Partners

Pioneers in touch screen technology, Elo Touch systems enhance our kiosks and POS terminals with intuitive interfaces, ensuring smooth customer interactions.

Renowned for their robust mobile devices and printers, Zebra technologies empower our handheld devices, facilitating seamless in-store and on-the-go payment processes.

As our cloud infrastructure provider, AWS offers scalable, secure, and efficient cloud services, enabling us to deliver our software solutions with unmatched reliability and performance.

We specialize in cloud-based fiscalization services, ensuring our compliance with Europe’s diverse fiscal regulations and streamlining the integration of traditional and softPOS systems.

Payment Partners

Overall Benefits

Enhanced Reliability and Security

Our technology and payment partnerships ensure that all transactions are secure and reliable, leveraging the latest in encryption and data protection.

Innovative Solutions

Collaboration with leading hardware, software, and payment partners allows us to offer innovative payment solutions that meet the evolving needs of businesses and consumers.

Market Flexibility

With partners like AWS and Adyen, we can adapt to various market demands and regulatory environments, ensuring seamless operation across Europe.

Comprehensive Support

Our network of partners provides comprehensive support, from hardware maintenance and software updates to payment processing and fiscal compliance, ensuring uninterrupted service.

Future-Ready

By aligning with forward-thinking companies, we stay ahead of technological and regulatory changes, ready to evolve our solutions to meet future challenges.

Global Car Rental Companies

Berg Smart POS provides mobile, handheld POS solutions that streamline rental check-ins, payments, and returns, allowing staff to serve customers efficiently in any location. With Berg Pay, car rental businesses can accept a wide range of payment methods, offering flexibility and convenience to international customers.

Amusement Parks

Berg Smart POS, with self-checkout kiosks, is ideal for amusement parks, enabling guests to purchase tickets, food, and souvenirs quickly. Its seamless integration with Berg Pay allows for smooth, secure payments across multiple locations within the park, enhancing the customer experience.

Retail Chains

Large retail chains benefit from Berg Smart POS by enabling faster, more efficient checkouts at counters, on mobile devices, or via self-service kiosks. Berg Pay supports global and local payment methods, ensuring smooth transactions and customer satisfaction across multiple store locations

Hotels & Resorts

Hospitality businesses can leverage Berg Smart POS to streamline front-desk check-ins, in-room service orders, and concierge payments. Berg Pay ensures secure, frictionless transactions, improving guest satisfaction and operational efficiency for a premium customer experience.

Restaurants & Cafes

Berg Smart POS offers handheld POS systems perfect for tableside ordering and payment processing. Paired with Berg Pay, restaurants can offer fast, secure, and flexible payment options, enhancing the dining experience and speeding up table turnover.

Healthcare Providers

Grocery Stores & Supermarkets

Grocery retailers benefit from Berg Smart POS’s desk and self-checkout systems, ensuring fast, efficient checkout lines. With integrated weighing systems and support for mobile payments via Berg Pay, stores can handle high volumes with ease while improving customer convenience.

Cinemas & Theaters

Berg Smart POS supports ticket and concession sales through self-checkout kiosks or mobile POS devices, improving operational efficiency. With Berg Pay, customers can easily purchase tickets and refreshments using various global payment methods, streamlining the customer journey.

Fitness & Wellness Centers

Airports & Duty-Free Shops

Berg Smart POSBergPOS systems are designed for high-traffic environments like airports, where speed and efficiency are essential. Berg Pay supports multi-currency payments, making it easy for travelers to purchase goods and services without delays.

Transforming your payments globally.

Mission Statement

Why BergPOS?

Our Technology

Our Technology

Our Products & Services

Our Products

Our Services

Customer Journeys Introduction to BergPOS' Customer Journey Analysis

Customer Journeys Introduction to BergPOS' Customer Journey Analysis

Identifying Pain Points

Customer Journey Berg Smart POS Mobile with Berg Pay

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Summary and Overall Benefits

Customer Journey Berg Smart POS Self check-out with Berg Pay

Customer Journeys for Self-Checkout Kiosks with Integrated SoftPOS and traditional terminals

Summary and Overall Benefits

Featured Partners

Payment Partners

Overall Benefits

Streamline Your Checkout with BergPOS – From Start to Payment Success!

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